Parents Speak with Coach

Communication Path

• Wait 24 hours before contacting (a chance to collect thoughts and calm emotions)
• Be respectful. Please wait for the appropriate time to approach the coach. Before or after practice may be good moments if they are not setting up the session, but please NEVER interrupt a practice. Our coaches try to maximize their instruction time with players and many times, have another practice or commitment immediately following your player’s event. 
• Coaches should communicate at the beginning of the season the best way to communicate with them. (E-mail, text, phone call, in-person meeting) 
• If your concern is not properly or fully addressed, you may then contact the appropriate Age Group/Location Director, as described further below
  

Players and Parents Speak with Coach Together

Communication Path

• Wait 24 hours before contacting (a chance to collect thoughts and calm emotions)
  
• Be respectful. Please wait for the appropriate time to approach the coach. Before or after practice may be good moments if they are not setting up the session, but please NEVER interrupt a practice. 
  
• Please encourage your child to show self‐confidence to approach the coach. The first few times you may want to rehearse with your child to help them become more comfortable with the idea. It is common for younger players to be nervous, however, they should never feel afraid of speaking with their coach. The coach’s role is to create a safe environment and to help nurture their love of soccer as well as develop their skills. 
  
• Coaches should communicate at the beginning of the season the best way to communicate with them. (E-mail, text, phone call, in-person meeting) 
  
• If your concern is not properly or fully addressed, you may then contact the appropriate Age Group/Location Director, as described further below

Players Speak with Coach

Communication Path
At the older age groups, the players will have gained the skills and experience to begin communicating for themselves. We encourage self-advocacy and want the players to take the initiative, as this is an important step in their preparation for college and life. 

We understand that every issue may not be resolved between the player and the coach. If parents still have an issue after the player has met with the coach, the parent may then contact the coach and set up a meeting with the parents, player, and coach present.



Respect
As one of the core values at Tennessee Soccer Club, we expect all communication to be handled with sensitivity, positivity, and respect. Questions and issues can most times be resolved with open honest communication. We are all here with the same purpose, to serve the players.